Amazon "Smart Lock" Express Service Allows Couriers to Enter Home

In October 25th, Beijing time news, Amazon announced today that it will launch a smart lock system that allows couriers to directly send parcels to customers' homes.

The system, called "AmazonKey," consists of a smart lock and camera system. The user can remotely control so that the courier can deliver the package directly to the home. Of course, users can also create a one-time password remotely for friends or other service personnel to allow them to enter the room temporarily.

It is reported that Amazon has developed the service for more than a year. Analysts said Amazon’s move helped attract consumers who couldn’t wait at home for courier deliveries. In addition, it also highlights Amazon's determination to enter the home security equipment market.

In response, Peter Larsen, Amazon’s vice president of courier technology, said: “For us, this is not a test of water, but a central part of our future shopping experience.”

For Amazon Prime users, as long as the payment of $ 249.99, you can get this smart lock system, installed by Amazon responsible for the door. In the future, if no one answers after the courier knocks on the door, press the “Unlock” button in the phone app. Next, Amazon will immediately check the system and verify the identity of the courier and the package. Then, the camera will send the live video to the customer (the head of the household), and the customer can remotely monitor all of this at home.

Larson said that in previous tests, there has been no theft. If there is a problem, customers can contact Amazon and Amazon will help them solve the problem. Amazon said that the service will be launched in the United States in 37 areas on November 8.

Last month, Amazon competitor Wal-Mart also announced that it will test a new courier service in Silicon Valley that can send fresh food purchased by users directly into the refrigerator in the user's home.

Its operation process is basically the same as AmazonKey. Specifically, after the user orders on the Wal-Mart website, the courier will send the product purchased by the user to the user's home. If the user is not at home, the courier can use the user's pre-authorized one-time password to open the smart lock, directly into the user's home, and put the fresh food in the refrigerator. Through the home surveillance camera, the user can monitor the entire process until the courier leaves.

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