(The picture shows the Basis Peak smart watch)
According to the "Wall Street Journal" online edition, Intel has always been trying to be the leader in emerging markets for wearable computing devices. However, it has encountered setbacks recently: Intel has had to recall all its Basis due to hidden skin burns. Peak smart watch.
Basis Peak was developed by Basis Sciences, a maker of wearable devices from Intel. Since June of this year, the company has been receiving complaints from users, users said that the watch's health tracking device will cause skin burns. After receiving the initial complaint, Intel immediately advised users to stop wearing this watch until the software update was pushed. However, on Wednesday, Intel said that the software update did not solve the heat problem of the health tracker. To avoid more users from burning skin, the company had to order the withdrawal of all Basis Peak smart watches.
“We understand that a small percentage of users have reacted to wearing watches that cause skin discomfort, blisters, or burns.†Intel also said that some users complained that the charging base had become overheated or even melted. However, it did not disclose how many watches the company sold and the number of watches that failed.
In the wearable device market, the prevention of excessive local heat is a common problem that openers face. Since the wearable device has powerful computing performance, but the size is small and it is close to the skin, how to avoid the wearer from getting burned is particularly important.
This time, Intel said it will refund the full amount for the user. U.S. users receive a refund of $234 and European users receive a refund of €244. The refund is slightly higher than the watch's price because it also includes taxes and shipping.
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